Car Insurance FAQs
Please note that these are a general explanation of the meaning of terms used in relation to car insurance. Your insurance provider may use different wording and you should read the terms and conditions of your policy carefully to understand what you are and are not covered for. Refer to the product disclosure statement (PDS) from your provider.
What is Account-keeping fee / Ongoing fee?
It is a monthly account-keeping fee that is charged by the lender to cover the administration cost of maintaining your car insurance policy. Alternatively, you may be charged an annual fee rather than an ongoing account-keeping fee.
What is Agreed value?
The Agreed Value is the sum for which your car is insured, which has been fixed by agreement between the insurer and the car owner. The option for your sum insured is to insure your car for the market value (see